The Five Elements SPA Hotel

Information about the applicant:

Company name: The Five Elements SPA Hotel, Bulgaria

Evaluation category:

Category 2: Spa Hotel

1. Location and infrastructure quality

70 km from Sofia Airport, near the Sofia – Thessaloniki highway, is the town with the hottest water in the Balkans – Sapareva Banya. The Five Elements Hotel is in the town’s center, at Rila Mountain’s foot.

2. Category, number of beds, equipment, number of places in the restaurant, number of parking spots, conference halls.

The hotel is four-star, with 160 basic beds in 80 rooms, the restaurant has 170 зplaces, and 90 parking spaces, two of them are for electric charging stations and one is for disabled food. The hall has 200 seats.

3. Year of finishing the building, year of latest reconstruction and renovation.

The Hotel was opened in April 2021.

4. Specialization and unique qualities.

The mineral water spring has a very high temperature of 103 degrees and allows the use of the hotel’s outdoor mineral pools all year round. Over 3000 sq meters of area with spa area and thermal pools. Close to ski resorts and the largest national park in Bulgaria.

5. Presence of spa center with 1 or more swimming pools, sq. meters, equipment.

4 large mineral outdoor pools, 3 indoor pools, 6 saunas, 3 steam baths, and 2 tangent baths.

6. Seasonality, occupancy rate.

Year-round occupancy 60%.

7. Opportunity for diet and nutrition.

Meals are buffet style for breakfast and dinner and offer products for every diet.

8. Availability of comprehensive spa product /concept, packages, programs.

4 and 5-day packages are available including spa, massage, and medical physiotherapies.

9. Number of employees, organizational structure, qualification

98 employees, in the departments of Spa and Pools, Hotel Management, Food and Beverage, Kitchen, and Front Office. The managers of all departments are highly qualified professionals.

10. Marketing policy

The marketing concept has been developed by the hotel’s employees, it is focused on the care for nature and health. The name of the hotel is based on the five elements – fire, earth, air, water, and space.

Sign Up

for our newsletter to receive the latest news, offers and updates.