Information about the applicant:
Company name: Bacolux Hotels România, Romania
Website: www.frusketerme.com
Contact: dejan.pejcinovic@frusketerme.com
Evaluation category:
Category 2: Spa Hotel
1. Location and infrastructure quality
Located in the Vrdnik spa, within the serbian first national park, on the sunny slopes of Fruska Gora, between two major cities, Belgrade and Novi Sad, 45 km from the international airport Nikola Tesla.
2. Category, number of beds, equipment, number of places in the restaurant, number of parking spots, conference halls.
Upper scale resort consists of hotels, Movenpick Fruske terme 4, 200 accommodation units, Premier Aqua 5, 54 units, Ethno village 4*, 33 units, Fruske Residences 43 apartments- Total 330 units. Garage 450 parking slots + outdoor parking 200 spots. All day restaurant 300 seats + 2 specialized restaurants, serbian traditional and italian Piazza. MICE capacities:
17 meeting halls, 5 in Premier Aqua, 11 in Fruske terme and the biggest one 600sqm wedding and ceremony hall in Ethno village.
3. Year of finishing the building, year of latest reconstruction and renovation
2020 Movenpick Fruske Terme
2022 Thermal Riviera outdoor pools complex
2023 Fruske Residences apartments
Premier Aqua 2012
Ethno village 2016
4. Specialization and unique qualities
20 000sqm outdoor and indoor wellness&spa center with 6 indoor and 6 outdoor pools using thermal mineral wateremperature from 29-33C. Glass infinity pool 500sqm. All pools are made from inox preventing the quality of water and reducing the usage of chemicals. Sauna World with 12 different types of saunas. Infrared, chromo, caldarium, steambath, salty room, Finnish, Russian, Kneipp, tepidariums, relax rooms, nud spa, panoramic view sauna., private spa, massage rooms, treatment rooms for oxygenation, carbofit, peloid, hydratation. Fully equiped specialized Medical Spa -Aqua Medica
5. Presence of spa center with 1 or more swimming pools, sq. meters, equipment.
Total water surface iz more than 2350sqm. 11 Pools – 340,170,90,62,22,322,84,174,500,340,80,sqm + 2 pools in Premier Aqua indoor 95 and outdoor 170sqm
6. Seasonality, occupancy rate
Yearly 70%
Season jun/july/avgust 85%
7. Opportunity for diet and nutrition
Different types of menus available.
Any special request will be proceed.
8. Availability of comprehensive spa product /concept, packages, programs
Programs and packages available including Spa Day packages with medical prevention and rehabilitation programs.
9. Number of employees, organizational structure, qualification
Team of 350 and more people divided in the divisions: Rooms, F&B, Welness&Spa, Security, Administration, Sales, Marketing, Procurement, Legal and HR.
10. Marketing policy
Business and Leisure segment.
Health prevention and well being.
Physical medicine and rehabilitation services
11. Evaluation of the leading tour operators
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12. Mineral water
Hypothermal mineral water from the spring, temperature from 29-33C. The thermo-mineral water as a natural healing factor with unique properties and active substances – sulphur, sodium, calcium, magnesium and hydro-carbonates has a strong positive impact on bone and joint system, rheumatic symptoms, skin conditions and it helps wounds to heal – e.g. encourages the epithelialization.