Information about the applicant:
Company name: Ana Hotels, Romania
Website: https://www.anahotels.ro/ro/europa
Contact: sales-anahealthspa@anahotels.ro
Evaluation category:
Category 3: Spa Center
Sub-category: Medical spa center (having priority in curing, physiotherapy, paraffin, mud, autogenous training, music treatment programs, etc.)
1. Location
Located on the ground floor of Ana Hotels Europa in Eforie Nord, Constanta, Romania.
2. Square meters
3100 mp.
3. Interior and facilities/equipment
Our SPA facilities include an indoor heated pool with salt water from Techirghiol Lake, jacuzzi, saunas, a fitness centre and 45 treatment rooms. Also , we have electrocardiogram, bioptron, electrotherapy, TECAR therapy.
4. Content of spa menu
Our vast menu of SPA services features balneary and medical treatments, sports therapies, massage therapy, facials, body toning sessions, anti-aging treatments and revitalisation treatments.
5. Presence of Unique spa programs and treatments
Signature Treatments:
OUTDOOR COLD MUD ANOINTINGS – traditional cold mud therapy (heating in the sun/ application of cold mud-on the whole body or on limited areas / heating in the sun for mud drying / bathing in salt water) stimulates peripheral circulation, thermoregulatory mechanisms and the body’s immune response.
MARINE SYMPHONY- a marine ritual with algae and basil that restores the structure, elasticity and skin firmness. A scrub with sea salts and basil, an revitalizing massage with grape and basil oil and a wrap with seaweed (Spirulina) and ivy deeply cleans and invigorates.
• mud therapies (massages, mud applications, baths), kinetotherapy and hydrokinetotherapy in salt water, herbal bath, paraffin wraps, electrocardiogram, bioptron, electrotherapy, TECAR therapy;
• body massages (relaxation, toning, intuitive, anti-cellulite, lymphatic drainage, etc.), anti-aging rituals such as the gold ritual, facial treatments;
• personalized treatment or relaxation-beauty programs;
• Unique in Romania – Techirghiol Pool – our outdoor treatment base with saltwater pool from Lake Techirghiol. The area is dedicated to mud massage and mud applications, all in an exclusive environment.
6. Having priority in curing, physiotherapy, paraffin, mud, autogenous training, music treatment programs, etc.)
Our medical programs combine the natural environmental factors specific from Eforie Nord and Techirghiol area (air with intense ionization, salt water and sapropelic mud from Lake Techirghiol – used in massages, mud applications, baths – plants with healing effects), with a multitude of classic procedures.
We also have kinetotherapy and hydrokinetotherapy in salt water, herbal bath, paraffin wraps, electrocardiogram, bioptron, electrotherapy, TECAR therapy.
7. Level of Qualification of the staff
Bachelor and Master Degree.
8. Level of Spa etiquette
High Level
9. Evaluation of the guests
All of the guests that have treatment packages at our SPA have a medical examination included and also follow-up during their stay / period of treatment. Moreover, they receive a medical examination at the end of their stay with medical report and recommendations.
10. Spa Management and advertising
Our SPA center has a Medical Director, SPA Coordinator, Supervisors on each department/ section.
The marketing communication / advertising of our SPA is made in various ways, both through promotional communication techniques, temporary actions, as well as continuous communication techniques, and here we can include the steps taken to ensure uninterrupted communication with the target audience. Thus, we promote our services both online, through dedicated promotional campaigns (Social Media/Google/Facebook/Instagram), as well as on our own website, in-house promotions, promotion on various TV shows / Radio programs etc.